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The Importance of Clear Calls to Action For Website Conversions

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The Call to Action, in most cases, is usually one of the major tools used in driving conversions to convert website visitors into customers, subscribers, or leads of a particular website. A CTA is a call to action that will permit users to take a certain action. That can be buying a product, subscribing to a newsletter, or even downloading an ebook. Well-thought-out calls-to-action, which are clear, really begin to drive your conversion rate because they take the users through the process and guide them further down to an intended result. This article takes a look at the importance of clear calls-to-action in driving higher conversions on your website, and how you can optimize those calls-to-action.

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Driving Users to Take Action

Fundamentally, a CTA needs to take one further into the process. Without an evident CTA, the interested visitor will leave your site because they did not know what was the next step. Well-placed calls-to-action bridge gaps between browsing and conversion by offering seamless navigation in their journey. For example, CTAs like “Buy Now” or “Sign Up Today” show exactly what they need to do next.

It removes vagueness and gives direction to users. Hence, in that respect, it will be far easier to take action from them in your content or services. In a world where the online user is bombed with information and choices, having a clear call to action gives a much-needed focal point.

Increasing Conversion Rates

A clear, appealing CTA can increase your conversion rate manyfold. In fact, studies show that companies have been able to yield click-through rates of up to 200% with optimization of CTA alone. This is because a well-framed CTA uses effective language, positioning, and design to call users to action.

That is to say, for example, the call to action “Get Your Free Trial” is so much more appealing and an action in comparison with some vague statement like “Learn More.” The more explicit the CTA and with more details, the higher the tendency of users clicking on it and moving further. Personalization of CTAs with the help of such expressions as “Start My Free Trial” or “Download My Guide” gives one more the sense of possession, which additionally encourages users to convert.

Creating Urgency in Marketing

Another powerful thing about CTAs is the urgency factor they build. Calls-to-actions like “Offer Valid for a Limited Time” or “Claim Your Discount Now” will be able to force users into quick action, driving immediate action. This developed urgency reduces hesitation and persuades visitors to act before they leave the site-highly important in e-commerce businesses and service-based websites.

However, since most businesses may not have this expertise in-house, working with a web design agency is helpful to bring it all in. Professional website designers understand how the user navigates and places a CTA for maximum conversion rate by being able to place calls-to-action in strategic positions. They will be able to design visually appealing CTAs which will fit into the overall design of your website, ensuring a consistent and intuitive user experience.

Designing Effective CTAs

While the message of a CTA is critical, design makes huge contributions to bringing out its effectiveness. A well-designed CTA should be outstanding on a page, be easy to find, and catch the eye. This is where color contrast, font size, and placement become very important.

For example, placing your CTA above the fold means it is one of the first things that users will notice since visitors will not have to scroll to see it. The bold and contrasting colors on the call-to-action button pop it out on the page. A call-to-action on a neutral background in bright colors, for example, orange or green, will catch a visitor’s eye and increase the likelihood of his or her interacting with it. Also, the size of your CTA button plays an important role in its success-big enough to be seen, not so large that it overwhelms the page.

Aligning CTAs with the User Journey

Your CTA should follow where the user is in his journey on your website. Asking a first-time visitor to buy may be too forward, so softer CTAs like “Learn More” or “Subscribe for Updates” may help build trust and encourage engagement without asking for an immediate commitment. You will be able to expose more visitors to CTAs that request larger commitments-such as “Buy Now” or “Schedule a Consultation”-once they’re more comfortable with your brand.

This can be done by segmenting your CTAs-whether it be by user behavior or demographics-which will help raise your conversions. Suppose a user has come onto your site before and abandoned their cart; a returning visitor might want to see a CTA saying, “Finish Your Purchase,” whereas a new visitor might want to see “Explore Our Products.”

How to Test and Optimize CTAs

AB testing of variants is one of the best ways to optimize your CTAs. Test words, design, color, and placement to find out what really works best for your audience. You might want to test “Buy Now” vs. “Get Yours Today”, or maybe you want to test color buttons to see which one gets clicked.

It pays, in that regard, to stick with it-repeating and refining your CTAs based on data from those tests for big gains in conversion rates over time.

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Conclusion

The clear, efficient calls-to-action are at the very core of driving website conversions, nudging website visitors to do something. Furthermore, with clearly designed and well-thought calls-to-action in sync with user journeys, businesses are in a position to reinforce engagement, increase conversion rates, and hence ultimately achieve their goals-be it purchase encouragement or lead capture to sign-up. Among the simplest and most efficient methods of ensuring website performance at its best is paying due attention to calls-to-action that are clear and persuasive.

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Jonathan Dough

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By Jonathan Dough
The WordPress Specialists