What are the steps in the customer buying process? How can you better support them through the buyer’s journey? According to reports from IBM, the pandemic sped up the move from physical to digital stores by about five years. The way consumers shop is different than before COVID-19 struck. Depending on their comfort level with e-commerce, your buyers may need more support than ever before. We’ll...
The Proper Way to Support Your Customers Through the Buying Process
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